FAQ – AT http://YOURLEAFYOURLIFE.COM
What is Kratom?
Kratom, or, Mitragyna Speciosa, is a tree that is native to South East Asia and is from the same family as the Coffee Tree. The Leaves are dried(or cured) and ground up to make Kratom Powder. In Southeast Asia, they simply eat the leaves off of the tree, and sometimes soak them in soda and other liquids to make a concoction often referred to as thom. When leaves are dried and cured in a specific way, it makes all the difference. It makes the effects of the leaf stronger. This is why drying process is very important, but there is also another very important reason. Drying conditions can also affect mold and bacteria. That is why it is very important to know what methods and facilities the farmer is using to dry, package and store the Kratom.
Safety is the number one concern of my company, but just as important as the safety of your leaf is the quality. Many of the strains I carry are string dried strains. This ensures the freshest and most potent product available, even in the rainy season. So rest assured, I am striving to bring you the most fresh and cleanest product possible! Every strain has been tested by me,(also lab tested ) and meets the Philly Kratom Standard!
How safe is Kratom ?
Kratom is VERY safe when used on its own. Kratom may be a bad idea if……
take other medications
you are taking a bunch of herbs
you are exhibiting a compulsiveness to take kratom more than 3 or 4 times a day
These are my opinions. Do your own research before starting ANY regimen or making ANY lifestyle changes.
Do you offer Kilos?
Unfortunately at this time our stock is limited, we do not have enough to offer single strain kilos just yet . There is a split kilo category, where you can pick a split half or full kilo. MUST BE 4 DIFFERENT STRAINS FOR THE SPLITS.
Is Kratom Legal in my state?
Most likely YES! Kratom is becoming more widely accepted everywhere! The American Kratom Association, or AKA, is fighting hard on our behalf to educate our Government on Kratom. I wholeheartedly believe we will win this fight, but we need your help. Contact your local Representatives and let them know what Kratom Has done for you. Also, donate to the AKA!
The following states are currently banned states. If you are unsure, please email me at firstname.lastname@example.org for questions
Vermont, Rhode Island, Arkansas , Alabama, Indiana, Wisconsin
Sarasota County, FLA
San Diego, CA
For a more Comprehensive legality map, click the link below!
Denver has put a human consumption ban on kratom, but it remains legal for other purposes
Do you offer free shipping?
Yes! Any order $50.00 and over will receive free 1-3 day priority shipping if using USPS.
What kind of shipping do you use?
Our shipping options are as followed
USPS priority mail. The fee is 8.00 for orders under 50.00 with USPS priority, free shipping for orders over 50.00.
All orders will be at the post office no more than 20 hours after payment. If order is placed and paid for during a weekday before 10am est it will go out the same day, if it is after that time there is a possibility it will not be shipped until the next day. All Saturday orders will be sent Monday unless it is an emergency, if it is you can contact us and we will try to accommodate you.
I am checking my tracking, but it says the post office is awaiting item, what gives?
Your item is always delivered according to rigid guidelines We have set. All orders ship out of Philadelphia, Pennsylvania. This is one of the busiest hubs in the United States. USPS doesn’t always scan the item, but your item will always be moving. So rest assured your item is on the way. For tracking, please click the link below and paste your tracking number in the box provided!
How long will my USPS Priority Mail Order Take?
Every location in the united states is different. Your item will ship from Philadelphia Pennsylvania, 19152. For a more detailed answer, Please visit
Which holidays are USPS holidays??
Here are the days that the USPS will be closed
- January New Year’s Day
- January Birthday of Martin Luther King, Jr.
- February President’s Day/Washington’s Birthday
- May Memorial Day
- July Independence Day
- September Labor Day
- October Columbus Day
- November Veterans Day
- November Thanksgiving Day
- December Christmas Day
These are holidays where nothing will ship, so we recommend ordering a couple days in advance of these holidays. Also, from about the Beginning of December until the middle of January are very busy shipping times. Your package may be delayed a few days during these times. We encourage you to order ahead of time during this period. I have been selling Kratom for three years and have seen people go without quite a few times because of this delay.
Do you accept credit cards?
YES!!! We have a way for you to use credit or debit! We have 2 different options on the website, the first option listed at checkout is our main processor, but feel free to use either processor. Neither of them have a fee to use and are 100% secure and safe.
Do you accept payment apps?
Yes, we take several payment apps, but we prefer that one of the processors are used, payment apps are last resort for emergency situations.
What is Greenbean pay/ Edebit direct?
Greenbean pay is a instant payment method, it is used on a secure server using plaid (many online retailers use it). There is no fee to use this method. You sign up at checkout when you click to pay with greenbean pay. Once signed up you will be good to go for future use, you connect to your bank through plaid and pay it is instant no wait time! Edebit direct is E check there is a 3-5 day processing time, so your order will not go out until the check clears! The best payment to use would be greenbean pay out of the 2 electronic options!
Do you offer a refund/return policy?
Yes, we allow refunds up to 7 days after delivery on all unopened products. If product is open and there is an issue, please contact us and we will replace the product. Please remember though kratom is a natural product and what works for one may not work for you. We cannot issue refunds or returns on used items that just were not for you. We recommend getting a baby sample pack to see what works best for your body chemistry.
DO YOU OFFER LOCAL PICK UP?
We get asked this question a lot, YES, we do offer local pick up for our surrounding area customers who would like to pick up. We ask that you please place your order online and choose local pick up at checkout. You will then be given a number to contact us to schedule it. We ask that you allow 24 hours for all pick up orders just in case we are unable to arrange it right away.
When is your cutoff time for shipping?
All orders placed after 10:30 am est will go out the next shipping day. If we can get it out same day we will, but can not promise if it is after the cutoff time that it will go out same day. If you place an order on a Friday after 10:30 am est please be aware that it will not ship until the following business day which is Monday.