faq

  FAQ – AT  http://YOURLEAFYOURLIFE.COM

 

What is Kratom?

Kratom, or, Mitragyna Speciosa, is a tree that is native to South East Asia and is from the same family as the Coffee Tree. The Leaves are dried(or cured) and ground up to make Kratom Powder. In Southeast Asia, they simply eat the leaves off of the tree, and sometimes soak them in soda and other liquids to make a concoction often referred to as thom. When leaves are dried and cured in a  specific way, it makes all the difference.   It makes the effects of the leaf stronger. This is why drying process is very important, but there is also another very important reason. Drying conditions can also affect mold and bacteria. That is why it is very important to know what methods and facilities the farmer is using to dry, package and store the Kratom.

Safety is the number one concern of my company, but just as important as the safety of your leaf is the quality. Many of the strains I carry are string dried strains. This ensures the freshest and most potent product available, even in the rainy season. So rest assured, I am striving to bring you the most fresh and cleanest product possible! Every strain has been tested by me,(also lab tested ) and meets the Philly Kratom Standard!

How safe is Kratom ?

Kratom is VERY safe when used on its own. Kratom may be a bad idea if……

take other medications
are pregnant
you are taking a bunch of herbs
you are exhibiting a compulsiveness to take kratom more than 3 or 4 times a day

These are my opinions. Do your own research before starting ANY regimen or making ANY lifestyle changes.

Do you offer Kilos?

Unfortunately at this time our stock is limited, we do not have enough to offer single strain kilos just yet . There is a split kilo category, where you can pick a split half or full kilo. 

Is Kratom Legal in my state?

Most likely YES! Kratom is becoming more widely accepted everywhere! The American Kratom Association, or AKA, is fighting hard on our behalf to educate our Government on  Kratom. I wholeheartedly believe we will win this fight, but we need your help. Contact your local Representatives and let them know what Kratom Has done for you. Also, donate to the AKA!
https://www.americankratom.org

The following states are currently banned states. If you are unsure, please email me at yourleafyourlife@gmail.com  for questions

Vermont, Rhode Island, Arkansas , Alabama, Indiana, Wisconsin

Cities
Sarasota County, FLA
Jerseyville, ILL
San Diego, CA

For a more Comprehensive legality map, click the link below!

LEGALITY MAP FOR YOUR VIEWING PLEASURE

Denver has put a human consumption ban on kratom, but it remains legal for other purposes

Do you offer free shipping?

Yes! Any order $50.00 and over will receive free shipping  if using USPS.

What kind of shipping do you use?

Our shipping options are as followed
USPS priority mail. The fee is 8.00 for orders under 50.00 with USPS priority, free shipping for orders over 50.00. We will be offering UPS during the holiday due to USPS delays.

All orders will be at the post office no more than 20 hours after payment. If order is placed and paid for during a weekday before 12pm est it will go out the same day, if it is after that time there is a possibility it will not be shipped until the next day. All Saturday orders will be sent Monday unless it is an emergency, if it is you can contact us and we will try to accommodate you.    

I am checking my tracking, but it says the post office is awaiting item, what gives?

Your item is always delivered according to rigid guidelines We have set. All orders ship out of Philadelphia, Pennsylvania. This is one of the busiest hubs in the United States. USPS doesn’t always scan the item, but your item will always be moving. So rest assured your item is on the way. For tracking, please click the link below and paste your tracking number in the box provided!

USPS TRACKING LINK

How long will my USPS Priority Mail Order Take?

Every location in the united states is different.  Your item will ship from Philadelphia Pennsylvania, 19152. For a more detailed answer, Please visit
https://www.usps.com/priority-mail/map/

Which holidays are USPS holidays??

Here are the days that the USPS will be closed for 2020

  •  January           New Year’s Day
  •  January           Birthday of Martin Luther King, Jr.
  •  February         President’s Day/Washington’s Birthday
  •  May                Memorial Day
  •  July                 Independence Day
  •  September     Labor Day
  •  October         Columbus Day
  • November    Veterans Day
  •  November      Thanksgiving Day
  • December       Christmas Day

These are holidays where nothing will ship, so we recommend ordering a couple days in advance of these holidays. Also, from about the Beginning of December until the middle of January are very busy shipping times. Your package may be delayed a few days during these times. We encourage you to order ahead of time during this period. I have been selling Kratom for three years and have seen people go without quite a few times because of this delay.

Do you accept credit cards?

We have a way for you to use credit or debit! We have 2 different options on the website one is recommended that it be used for debit only. This is due to the fact that if used as Credit there is a chance of cash advance fees!!! Debit does have a $3 fee so we lowered the prices to help with that fee. We recommend that you use debit for the debit option only due to the fees that you could occur using it as credit. We can not take back any fees occurred if used as credit so please be aware of your cash advance fees! We have a separate processor for Credit that has no fee at all, and it will accept all major Credit Cards or Debit cards! Please be mindful when making your selection.

What is greenbean pay/ Edebit direct ?

Greenbean pay is a instant payment method, it is used on a secure server using plaid (many online retailers use it). There is no fee to use this method. You sign up at checkout when you click to pay with greenbean pay. Once signed up you will be good to go for future use, you connect to your bank through plaid and pay it is instant no wait time! Edebit direct is E check there is a 3-5 day processing time, so your order will not go out until the check clears! The best payment to use would be greenbean pay out of the 2 electronic options!